FREQUENTLY ASKED QUESTIONS

HOW DO I CONTACT CUSTOMER SERVICE?

EMAIL CUSTOMER SERVICE AT INFO@THETRENDDEALER.COM

DO YOUR PRODUCTS COME IN MORE COLORS?

YES.   IF YOUR COLOR CHOICE ISN'T SHOWN, PLEASE CONTACT US WITH YOUR REQUEST.

WHAT TYPES OF HATS DO YOU OFFER?

WE OFFER DAD HATS, SNAP BACK HATS, BUCKET HATS & BEANIES.

WHEN WILL MY ORDER BE SHIPPED?

ALL ORDERS ARE SHIPPED WITHIN 2 BUSINESS DAYS.  THE ONLY EXCEPTIONS ARE HOLIDAYS OR WEATHER DELAYS.

WHEN WILL MY ORDER BE DELIVERED?

DELIVERY IS BASED ON DELIVERY ADDRESS.  TRACKING NUMBERS ARE PROVIDED FOR ALL ORDERS.

DO YOU ACCEPT RETURNS?

FOR ALL ITEMS IN NEW CONDITION WITH TAGS, RETURNS ARE ACCEPTED UP TO 30 DAYS AFTERS PURCHASE.  

CAN I EXCHANGE AN ITEM?

EXCHANGES ARE ACCEPTED.

DO YOU OFFER BULK ITEM PURCHASES?

YES.  CONTACT CUSTOMER SERVICE AT INFO@THETRENDDEALER.COM FOR PRICING.

WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT THE FOLLOWING FORMS OF PAYMENT:  VISA, MASTERCARD, DISCOVER, American Express & PAYPAL.

HOW SOON WILL I RECEIVE A REFUND FOR MY RETURNED ITEM?

REFUNDS ARE PROCESSED WITHIN 3 DAYS OF RECEIPT OF THE RETURNED ITEM.